Frequently Asked Questions
How do I find my specifically tailored solution?
Schedule a consultation! Call, Email, or Book a consultation with a specialists to get the exact products you need and cut the guessing game!
How do I find a specially tailored solution for my pet?
The same as if it was you! You can book a consultation to discuss the proper products and path to take.
Where are you located?
In Upstate New York! Come visit our brick and mortar at 23C East Market Street, Rhinebeck NY 12572
For information on our hours and directions, visit our contact us page!
When are your store hours?
Monday, Wednesday-Saturday: 11:00am-6:00pm
Sunday: 11:00am-4:00pm
Tuesday: Closed
Will I pass a drug test?
Yes! All of our CBD products are made with an isolated molecule, in other words, there is zero THC in all of our products.
Where do you ship?
Anywhere CBD is legal! We ship worldwide as long as CBD and/or Hemp are legal in your region.
I just placed an order, How long until it gets delivered?
Your order will be shipped the next day after you order it!
If your order is placed on a weekend or holiday, it will be processed the next business day.
How do I change/update a reoccurring order?
How much do I need to spend to get free shipping?
To get free shipping, you must spend a minimum of $280
Can I order online and pick it up in the store?
Yes, When you place your order select local pickup instead of delivery!
If you place an order for local pickup during store hours, it will be ready within the hour. It will send you a notification when it is able to be picked up
How do I redeem Hemp Points?
To redeem Hemp Points, log into your account on the ‘Rewards’ tab on the bottom right of your screen. After logging in, hit ‘Redeem Points’ and pick the discount of your choosing!
How do I receive exclusive discounts?
To receive exclusive discounts, you need to reach the Cannabinoid Connoisseur status on our Rewards program!
How do I become a beta-tester
If you are interested in being apart of our production process and trying out unreaesed products, you need to reach Holistic Healer status on our rewards program
